About

We specialise in supplying sign making equipment. premier sign is operated and owned by BaiCam a Limited company based at the address shown below

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Paypal, Visa and Mastercard via Credit Card (email us, we will call you). We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. We will of course refund if you are not satisfied but please contact us to try and resolve any concerns.

Support is given free of charge for a maximum of 30 days from the date of any item purchased. After this period has expired support will not be provided unless a support contract is purchased. There are no exceptions to this.

Goods will despatched by Post or Courier depending on size and weight.
Delivery Schedule: We deliver your order right away. We will normally send your order to you in 2 business days but sometimes this is not possible so we state categorically that delivery can take up to 10 working days.

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site and they are never stored.

BaiCam Ltd. do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

BaiCam Ltd. conforms fully to the Distance Selling Act found at http://www.hmso.gov.uk/si/si2000/20002334.htm. If you feel that a refund is necessary we are completely at ease with this but we would ask that you call us to try and resolve any issues that you may have.

Returns will not be accepted without prior agreement. Please telephone or write to us by post, fax or email before returning any goods.
Proofs of purchase and date of receipt are required for any claims. Therefore you are advised to keep your invoice or delivery note.
You may have to pay for the postage of any returns and we will subsequently reimburse you for reasonable return postage costs unless the goods have been damaged while in your possession.
No damaged or faulty goods due to misuse will be accepted.

For any reason within seven days

You can return goods or cancel your order at any time until the end of the seventh working day after the day on which you receive your goods, provided that the goods are in original their condition and packaging.
To cancel your order, you must inform us in writing by post, fax or e-mail.
You must return the goods to us within 7 days of your written notice of cancellation.
We will refund your money within 30 days of your cancellation.

Incorrect shipment or breakage

In the event that your order is incorrectly shipped, we will give you a replacement provided that you notify us within 2 days of receipt and you return the goods to us in their original condition and packaging within 7 days of our prior agreement.
In the event that you find your goods broken/damaged when unpacked on receipt, we will give you a replacement provided that you notify us within 2 days of receipt and send us a clear photograph of the broken/damaged goods by post or email within 7 days of receipt.
If it has been agreed that the item(s) are to be returned, the item/s must be sent back within 7 days.

Faulty goods

If your goods are faulty, claims should be made by returning the goods to us for inspection at your own postage cost, which will be reimbursed to you should we subsequently decide to satisfy your claim.
In the event that we cannot give you an exact replacement because we no longer stock your goods at the time of your claim, we will offer you a full refund.